All of the hotels in Vegas pretty much have the formula down pat. They have lots of rooms, they have a buffet, they have many other high-end restaurants and they cater to conferences, weddings, and people on vacation. They have lots of glitz, they cater to the high rollers and they have a lot of glimmers. But what really sets these two hotels apart from the others in Las Vegas, Tunica, or in Atlantic City?
In our opinion, these hotels are maintained at a high standard of cleanliness, employees are constantly polishing and vacuuming, they are trimming the plants and keeping them pristine looking, they update furniture and rooms and carpets as soon as they get the least bit tired looking. You know when you walk into a place whether it is beginning to look a little tired looking. The Bellagio and the Wynn casinos and hotels are maintained at such a high standard that they never look this way. This is all based on a first impression when you walk into these hotels and perhaps stay in one of their rooms, but there is a lot more to why they have the best casino designation.
The employees treat you as an honored guest and try to make sure that everything is done to perfection. Whether it is the maid making up your room or the blackjack dealer they all understand that Las Vegas is all about the competition they plan to be the best to encourage you to return many times to their casino.
This is where the Wynn Casino is slightly above the Bellagio, as the best casino. We have never had to wait for a drink while playing the slots at the tables at the Wynn Casino. They were always prompt and courteous and accurate with drink orders. The Bellagio on the other hand has not always provided the best service.
Perhaps someone called in sick or they did not schedule sufficient servers that day, however, we had to literally put our service light on at the slot machine to call a slot repair person to ask them to call a server. Eventually, we spoke to a manager and they fixed the problem for us. The next time we visited the Bellagio, service was back to what we have come to expect from the Bellagio. Some might say this is a small thing; however, it is an indicator that can turn some customers away.
Both casinos have very special attractions that literally bring thousands of people into their casinos every day. The Bellagio has sound, light, and water displays. They run during the afternoons and evenings on a man-made lake outside the front of the casino. It is massive and truly an entertainment spectacle. The Wynn has its mountain in front of the casino with waterfalls and lakes with elegant dining around the lake.
They also have a Maserati car display and a champion 18-hole golf course at the back of the casino. There is a very posh 19th hole to relax in. The Wynn is somewhat tropical while being contemporary. The Bellagio is elegant and located in a prime location. They both have all of the top stores that sell clothing and accessories that cost far beyond what the normal person can afford.
These two hotels qualify as being the best casinos in North America and even if you are not staying at the hotel, they are definitely worth a visit to them just to take in the design, the elegance, and the pleasure to the eyes. These are truly great places to visit.
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we are waiting for comp'd rooms from the Wynn hotel for the spring, but they have not arrived yet. maybe business is too good and they will not give us rooms that are comp'd this year